THE BLOG
Practical ideas for running a better practice.
Real-world guidance on revenue, patient experience, hiring, leadership, and operations. No fluff, just things you can actually use.
PILLAR GUIDES
In-depth answers to what practice leaders search for.
How to Handle an Angry Patient at the Front Desk (Scripts That Actually Work)
How to Get More Patients for Your Medical Practice (Without Spending More on Marketing)
How to Create a 5-Star Patient Experience in Your Medical Practice
More from the blog
Most practice owners believe that if they had a real revenue problem, they would know about it. Something would feel obv...
This week, as we celebrate Independence Day and our nation's 250th birthday, I've been thinking about the word freedom.
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I was skeptical about AI answering phones.
When I first started exploring whether AI could help medical practices manag...
A doctor called me not long ago, and I could hear the exhaustion in his voice before he even got to the point.
His prac...
What would you find if you challenged one assumption your practice has held for years?
I worked with a practice recentl...
I was reviewing a growth initiative at a medical practice not long ago. The physician had hired a part-time marketer to ...
I was on site at a practice in Dallas this week when I saw something at the front desk that stopped me.
A patient had j...
Most practice leaders are not failing because they are not working hard. They are working without the numbers that would...
Billing complaints: say this instead
Every practice has heard it. A patient at checkout, paperwork in hand, voice risin...
When a patient raises their voice, what your team says next matters more than you think
Every practice deals with it. A...
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Tania's published writing across healthcare.
THE BUSINESS OF PRIMARY CARE
Patient Engagement Strategies for Better Outcomes
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Helping you build a five-star, profitable medical practice with practical tools, better systems, and expert guidance.
Tania Chevalier, CMPE ยท Frisco, TX
Calm the Chaos: Weekly
One practical tip each Friday to help you lead better and protect revenue.
