Do you ever feel like new hires take too long to get up to speed, or worse, leave before they’ve fully settled in? You are not alone. Each week in Calm the Chaos, I share practical tools, real stories...

When your practice is running smoothly, do you ever wonder if it’s time to ease up or keep pushing forward? You’re not alone. Each week in Calm the Chaos, I share practical tools, real stories, and te...

Have you ever noticed that the way your team answers the phone can shape a patient’s entire first impression of your practice? That simple “hello” can build trust or create frustration. You are not al...

Have you ever noticed how some places just make you feel special? You are not alone. Each week in Calm the Chaos, I share practical tools, real stories, and tech tips to help you create a supportive e...

Does it feel like negative talk keeps popping up in your practice? You are not alone. Each week in Calm the Chaos, I share practical tools, real stories, and tech tips to help you create a supportive ...

Are you feeling short-staffed or noticing tension in your team?

It might not be about how many people you have, but whether you have the right ones. Every week in Calm the Chaos, I share strategies, ...

Ever had a great new hire struggle early on because expectations weren’t clear?

Each week in Calm the Chaos, I share practical tips, real-world stories, and simple tech tools to help your practice ru...

Do you wish you knew exactly what your patients and staff really think without having to guess?

Each week in Calm the Chaos, I share practical strategies, real stories, and simple tech tools to help ...

Does your practice sometimes get bogged down with finger-pointing or blame when things go wrong?

Every week in Calm the Chaos, I share practical tips, real stories, and simple tech tools to help your...