LIVE 12-WEEK GROUP COACHING PROGRAM

Build a Practice That Runs With More Clarity, Confidence, and Control.

If you are the one holding the whole practice together, this is for you. In 12 weeks of live group coaching, you will calm the chaos, recover lost revenue, and build a hyper-organized practice that finally runs without you in the middle of every problem.

Apply for Medical Practice Mastery

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THE PROMISE

In 12 weeks, you recover lost revenue and calm the chaos.

You did not train for years to spend your days chasing claims, refereeing staff questions, and being the answer to everything. But somewhere along the way, the practice started leaning on you for all of it.

And it is quietly costing you money. Revenue leaks through missed calls, no-shows, denials, and uncollected balances while you are busy holding it all together. The fastest way to fix both the money and the chaos is to build a hyper-organized operating system for your practice, so it runs on clear systems instead of your memory. Here is the shift you will feel.

Where you are now

✘ You are the answer to every question, all day

✘ Sticky notes, scattered logins, and one overloaded inbox

✘ Revenue leaks quietly and no one can say how much

✘ The whole practice leans on one or two key people

✘ Good staff, inconsistent results, the same conversations on repeat

Where you will be in 12 weeks

✓ A team that follows clear standards without waiting on you

✓ Systems, SOPs, and a knowledge base instead of memory and notes

✓ A focused plan to recover the revenue you have been losing

✓ A weekly leadership rhythm and a scorecard that keep you ahead

✓ A practice that feels calmer, and finally ready to grow

This is not about blaming your team. It is about building the structure they need to succeed.

THIS IS FOR YOU IF

Any of this sounds like your week.

You are the answer to every question, all day.
You can tell something is off, but you have no one to ask or bounce ideas off of.
Your team is capable, but performance is inconsistent.
Every improvement effort gets buried under the day's fires.
You are tired of being reactive.
You want better systems without hiring a full-time consultant.
You are not sure how much revenue is leaking, but you know it is.
You are ready to move from chaos to clarity.

HOW IT WORKS

Live group coaching, on purpose.

Most practices run in a silo, with no one to compare notes with. Put a few practice leaders in a room together and everyone moves faster. That is exactly why this is group coaching, not solo videos. Here is how the 12 weeks work.

Self-paced modules

The teaching and structure, on your schedule, with lifetime access so you can revisit anytime.

Weekly live group coaching

Bring your real practice to a small cohort and get coached on it by Tania Chevalier, CMPE, every week.

Implementation and accountability

Assignments, templates, and a group that keeps you actually doing the work, not just watching videos.

WHAT YOU WILL BUILD

Five areas, working together.

Most practices treat revenue, operations, team, and patient experience as separate fires. We connect them into one clear system.

Revenue Recovery

Find where money is leaking or sitting, and build a focused plan to bring it back.

Operational Clarity

Build the hyper-organized operating system that runs the practice, turning scattered workflows, logins, and sticky notes into systems anyone can follow.

Team Performance

Clear expectations, better onboarding, and staff who perform consistently without constant oversight.

Patient Experience

A consistent, five-star experience that does not burn out your manager or you.

Leadership Rhythm

Lead with visibility and cadence instead of reacting all day.

THE 12-WEEK JOURNEY

A clear path, one focused step at a time.

WEEK 1

Practice Clarity Audit

Find where the chaos comes from and what to fix first.

WEEK 2

Revenue Leakage Review

See where the money slips out, and build a recovery plan.

WEEK 3

Scheduling, Access & Patient Flow

Smooth how patients move from first call to checkout.

WEEK 4

Financial Policy & Collections

Strengthen how you communicate money and balances.

WEEK 5

Team Roles & Responsibility Mapping

Clarify who owns what so work stops slipping.

WEEK 6

Hiring & Onboarding

Build a way to hire and onboard superstar teams.

WEEK 7

Staff Communication & Accountability

A leadership rhythm with clear expectations and follow-through.

WEEK 8

Patient Experience Standards

Define five-star, and how the team delivers it every time.

WEEK 9

Difficult Conversations & De-escalation

Give staff frameworks to handle upset patients calmly.

WEEK 10

SOPs & Knowledge Base

Build your hyper-organized source of truth.

WEEK 11

Leadership Dashboard & Scorecard

Know the few numbers to watch every week.

WEEK 12

90-Day Growth Plan

Leave with a clear plan for what comes next.

EVERYTHING YOU GET

The teaching, the tools, and the support to use them.

12 weeks of live group coaching with Tania Chevalier, CMPE
Self-paced online modules with lifetime access
Weekly implementation assignments tied to each module
A practice improvement roadmap
A revenue recovery review framework

Team, hiring, onboarding, and patient experience tools
SOP and knowledge base templates
TurnKeyMD scripts, checklists, and resources
A small cohort of practice leaders to learn alongside
Weekly accountability so the work actually happens

BUILT TO BE FINISHED

Not another course you buy and never finish.

You have probably bought a course that is still sitting unwatched. This is not that. The modules give you the structure, but the weekly coaching, the assignments, and the accountability are what get the work done, inside your real practice, while you are still running it.

WHO LEADS IT

Coached by someone who has been inside real practices.

Tania Chevalier, CMPE, is the founder of TurnKeyMD and author of Medical Practice Makeover. With more than 30 years in healthcare and medical practice management, she helps physicians and practice leaders find operational gaps, recover revenue, strengthen teams, and build practices that run with more clarity, consistency, and confidence.

More About Tania

WHAT PRACTICE LEADERS SAY

Real help, real results.

"Tania and her team came to the rescue. Within 10 days my office was running almost 100% EMR, and they removed all the stress. I recommend them to everyone I know."

James Noriega, DPM
Acadiana Foot Centers

"No fluff. No abstract theory. Clear, implementable ideas that highlight what truly drives retention, reputation, and results."

Naomi Schmid, DPM
Former Chief Medical Officer

"She listened to my vision, helped create clear goals, and developed an actionable plan to achieve them. Her guidance and the quality of her work were outstanding."

Gary Zych
Tucson Ride - Non-Emergency Medical Transportation

HONEST FIT

Who this is, and is not, for.

A good fit

✓ Independent practice owners and physician leaders

✓ Administrators and managers who run operations

✓ Practices with 5 to 50 employees

✓ Specialty practices ready to improve and grow

✓ Leaders who are willing to implement

Probably not a fit

✘ Anyone wanting a quick fix without doing the work

✘ Leaders who only want to blame staff

✘ Practices not ready to look at revenue and leadership honestly

✘ Practices wanting full-service consulting instead of a guided program

THE INVESTMENT

Likely less than your practice loses in a year.

For most practices, the cost of Medical Practice Mastery is less than they are already losing every year to missed calls, no-shows, denials, and uncollected balances. Recover even part of that, and the program pays for itself, and you keep the systems for good.

$25,000

For the full 12-week live group coaching program

Enrollment is by application, and each cohort is kept small so everyone gets real attention. If it is not the right fit, we will tell you on the call and point you somewhere better. No pressure, no hard sell.

Submit Your Application

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