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MEDICAL PRACTICE MANAGERS

Stop Building Everything
From Scratch.

The Vault gives your practice ready-to-use policies, scripts, checklists, and staff training, built by someone who has guided independent practices for more than 30 years. Download it, make it yours, and get back to running the practice.

ย 

โœ” One membership covers your whole practice
โœ”ย Cancel anytime from your account
โœ”ย Includes the mobile app

MEDICAL PRACTICE MANAGERS

Stop Building Everything
From Scratch.

The Vault gives your practice ready-to-use policies, scripts, checklists, and staff training, built by someone who has guided independent practices for more than 30 years. Download it, make it yours, and get back to running the practice.

ย 

โœ” One membership covers your whole practice
โœ”ย Cancel anytime from your account
โœ”ย Includes the mobile app

HEAR FROM TANIA

Take a quick tour of The Vault.

In this short video, I walk you through what's inside and how practice leaders use it to get work off their desks.

 
Join The Vault for $99/month

SOUND FAMILIAR?

In a medical practice, something always needs fixing.

You don't write every patient note from scratch, because your EHR has templates. So why are you still writing every policy, script, and checklist yourself? I've already done that work, and The Vault is where I keep it for you.

The schedule is an hour behind

Patients are upset, the team is stressed, and you spend the day putting out fires.

Everything runs through you

When one person holds all the answers, nothing moves while that person is busy.

A new hire starts Monday

And you're building the training checklist yourself, again, on Sunday night.

The books gave you big ideas

What you needed was the actual policy, script, or checklist you could use tomorrow.

INSIDE THE VAULT

Organized around the real-world parts of a busy medical practice.

TOOLS

Tools your front desk will actually use

  • Fee Schedule Calculator, so the front desk can see what a payer allows and talk about it at the visit
  • Patient Access Tool, so you can see where people get stuck getting on the schedule

STAFF TRAINING FOR YOUR WHOLE TEAM

Everyone's a VIP

A 90-minute customer service course. Your team goes at their own pace. They learn what to say in every patient conversation.
Patients get clear answers. Every time.

MASTERCLASSES

Every one of my masterclasses

  • De-Escalating Difficult Patient Conversations
  • 7 Communication Mistakes Medical Practices Make
  • How to Hire Superstars and Keep Them
  • How to Hire a Healthcare Virtual Assistant
  • New Topics Added Monthly!

LEADERSHIP

Lead with clarity and consistency

  • The 5-Minute Huddle and Leader Guide
  • The Practice Leader One-Sheet
  • What a five-star practice looks like day to day
  • How to set expectations so the team and the patient know what happens next
  • How to hire for values, not just skills
  • THINK and LAST, so the team has one way to talk to patients
  • Practical resources to help you get the work off your desk without lowering the standard

BOOKSHELF

Your professional growth starts here

  • The Bookshelf, my favorite reading list on leadership, communication, business and building better teams

DOWNLOADS

Practical tools you can use right away

  • Downloads, ready-to-use guides, scripts, cheat sheets, and tools to help you improve patient experience, strengthen communication, lead your team, and run a better medical practice.

INSIDE THE VAULT

Organized around the real-world parts of a busy medical practice.

TOOLS

Tools your front desk will actually use

  • Fee Schedule Calculator, so the front desk can see what a payer allows and talk about it at the visit
  • Patient Access Tool, so you can see where people get stuck getting on the schedule

STAFF TRAINING FOR YOUR WHOLE TEAM

Everyone's a VIP

A 90-minute customer service course. Your team goes at their own pace.
They learn what to say in every patient conversation.
Patients get clear answers. Every time.

MASTERCLASSES

Every one of my masterclasses

  • De-Escalating Difficult Patient Conversations
  • 7 Communication Mistakes Medical Practices Make
  • How to Hire Superstars and Keep Them
  • How to Hire a Healthcare Virtual Assistant
  • New Topics Added Monthly!

LEADERSHIP

Lead with clarity and consistency

  • The 5-Minute Huddle and Leader Guide
  • The Practice Leader One-Sheet
  • What a five-star practice looks like day to day
  • How to set expectations so the team and the patient know what happens next
  • How to hire for values, not just skills
  • THINK and LAST, so the team has one way to talk to patients
  • How to get the work off your desk without lowering the standard

BOOKSHELF AND DOWNLOADS

Everything you can put to work right away

  • The Bookshelf, my favorite books on leadership, communication, business and building better teams
  • Downloads, with policies, SOPs, scripts, templates and checklists

DOWNLOADS

Practical tools you can use right away

  • Downloads, ready-to-use guides, scripts, cheat sheets, and tools to help you improve patient experience, strengthen communication, lead your team, and run a better medical practice.

COMPLETE TOOLKITS

When a problem needs more than one tool, you get the whole set.

Get access to every toolkit

PATIENT ACCESS

No-Show Prevention and Recovery Toolkit

HIRING

5-Star Hiring Toolkit

NEW EMPLOYEES

The First 90 Days Toolkit

THE TELEPHONE

Telephone Call Audit and Coaching Toolkit

PRACTICE OPERATIONS

The Practice Knowledge Base Template

PATIENT EXPERIENCE

5-Star First Impression and Checkout Checklists

TAKE A PEEK INSIDE

See how easy it is to train your team.

Need to teach a new employee how to read an insurance card?ย This 5-minute training shows the kind of practical, ready-to-use training youโ€™ll find inside, and itโ€™s one of many.

 

TAKE A PEEK INSIDE

See how easy it is to train your team.

Need to teach a new employee how to read an insurance card?ย This 5-minute training shows the kind of practical, ready-to-use training youโ€™ll find inside, and itโ€™s one of many.

Get Full Access
Get Full Access

What practice leaders say about working with Tania

"Tania and her team at TurnKey MD were so helpful, professional, and effective. Tania provided a comprehensive plan that included VIP training for our staff that gave them tools to help care for our patients."

Jenny Granger

"Gold mine! Tania has been a life saver and a huge time saver. Anytime I have a question, Tania is there to help."

Shannon Bybee, MD
Tucson Valley Functional Medicine

"She is the most honest and professional consultant that I've ever worked with. I have referred her to many of my clients over the last 10 years and they all rave about her!"

Cara McClain

"In 138 pages, she captures what actually makes a practice thrive. No fluff. No abstract theory. Clear, implementable ideas that highlight what truly drives retention, reputation, and results."

Naomi Schmid, DPM
Former Chief Medical Officer

"Within 10 days, my office was running almost 100% EMR. Tania and her team came to the rescue. They removed all the stress. I recommend them to everyone I know."

James Noriega, DPM
Acadiana Foot Centers

"Your lectures were incredibly well-received. Attendees found your insights both valuable and inspiring. Your contributions greatly enriched the experience for everyone involved."

Rebecca Schwartz, DPM
TPMA Assistant's Program Co-Chair

WILL MY DOCTOR APPROVE $99 A MONTH?

One membership. Your whole practice.

Think about what one policy costs when you write it from scratch: the hours of your time, the research, and the second-guessing. The Vault replaces that work for less than most practices spend on office coffee, and the team training alone is sold separately for $497.

There's no long-term contract. You can cancel anytime from your account.

New resources are added regularly.

The TurnKeyMD Vault

$99/month

Per practice, billed monthly

  • Every policy, SOP, script, checklist, and template
  • Calculators, trackers, and complete toolkits
  • Everyone's a VIP training for your entire team ($497 value)
  • Every masterclass, with new topics monthly
  • The mobile app and every new resource as it's added

No long-term contract. Cancel anytime.

Become a Member

MEET TANIA

"I want you to get to the point where, when something comes up, you think, 'I bet Tania has something for that.' Because chances are, I do."

I've spent more than 30 years guiding independent practices, working with owners, managers, and front desk teams across the country as they opened, grew, and got organized. Every time I helped a practice fix a problem, I kept the tool. The Vault is where I'm putting all of it, so you don't have to reinvent it.

Tania Chevalier, CMPE
Founder, TurnKeyMD

30+

Years Guiding Medical Practices

CMPE

Certifiedย Medical Practice Executive, MGMA

Author

of Medical Practice Makeover

Questions practice leaders ask

THE VAULT IS OPEN

Before you build it, check The Vault.

Join today and the next time something needs fixing, you'll already have the policy, the script, or the checklist ready to go.

Become a Member for $99/month
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Helping you build a five-star, profitable medical practice with practical tools, better systems, and expert guidance.

Tania Chevalier, CMPE ยท Frisco, TX

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One practical tip each Friday to help you lead better and protect revenue.