Recommended reading
Books that shaped how I lead and coach practice teams.
BOOK
Gratitude: A Day and Night Reflection Journal
The journal I've used daily for years to stay grounded, so stress doesn't spill into everything else.
BOOK
The Success Principles
Changed how I approach responsibility, goals, and follow-through. Great for leaders who feel stuck.
BOOK
Good Leaders Ask Great Questions
A reminder that strong leadership starts with curiosity, not control.
Products that make sense
Everyday tools that keep the front desk and back office running.
FRONT DESK
Ambir High-Speed ADF Scanner
Reliable desktop scanner for fast document and insurance-card intake without hogging desk space.
FRONT DESK
Brother MFC-L5915DW All-in-One
My go-to for keeping check-in and check-out moving during peak times.
ORGANIZATION
Glass Desktop Whiteboard
Keep key priorities visible instead of buried in paper or tabs.
CHECKOUT
OTC Product Bags (9" x 12")
Durable, clean-looking bags for a consistent, professional checkout.
CLINICAL
Nitrile Medical Exam Gloves
A practical balance of durability, dexterity, and comfort for long clinical days.
WORKFLOW
Plastic Clipboards (Set of 6)
Even in "paperless" practices, a clipboard that moves with the patient keeps info flowing.
TEAM CULTURE
24" Prize Wheel for Staff Rewards
A fun, visible way to reward staff who hit KPIs or add more WOW to the patient experience.
Practical help for private medical practices: calm the chaos, protect your revenue, and make your practice easier to run.
Tania Chevalier, CMPE ยท Frisco, TX
Calm the Chaos: Free weekly
One practical tip each Friday to help you lead better and protect revenue.