👉 Set New Hires Up for Success from Day One

Do you ever feel like new hires take too long to get up to speed, or worse, leave before they’ve fully settled in? You are not alone. Each week in Calm the Chaos, I share practical tools, real stories, and tech tips to help you build a stronger team and create better experiences for your patients.

This week, let’s look at how a clear, supportive onboarding process can set new hires up for success from day one.

STORY TIME:

How a Primary Care Practice Transformed Its Onboarding

BEFORE THE FIX

New staff often felt lost during their first month. Training was inconsistent, shadowing varied by who was available, and preventable mistakes slowed down patient care.

THE SHIFT

The clinic built a structured onboarding plan that included a welcome packet, role-specific checklists, and weekly one-on-one meetings with managers to review progress and answer questions.

THE RESULTS

New hires felt supported, learned faster, and stayed longer. The team adapted more smoothly to transitions, and patient care remained consistent.

TAKEAWAY

Onboarding is not just orientation. It is an investment in performance, engagement, and retention.

ACTIONABLE TIPS FOR THE WEEK:

How to Build a Strong Onboarding Process

► Prepare Before Day One – Have equipment, logins, and schedules ready.

► Use a Checklist – Standardize what every new hire learns in their first weeks.

► Assign a Buddy – Pair them with a seasoned team member for daily support.

► Set Clear Goals – Outline what success looks like in their role from the start.

► Follow Up – Schedule regular check-ins during the first 90 days.

Micro-Challenge:

Review your onboarding process this week. Add one step that would make new hires feel more welcome and prepared.

TANIA'S TECH TIPS:

Use Google Docs for Onboarding and Training

Create a shared folder with policies, checklists, and step-by-step guides so every new hire can access the same clear instructions anytime.

💡 Pro tip: Add a table of contents to each document so new hires can quickly find what they need without scrolling.

WHAT I’M READING:

Atomic Habits by James Clear

A practical guide to building small, consistent habits that drive lasting success. Perfect for helping new hires establish strong routines and thrive from day one.

SMALL CHANGES, BIG RESULTS

When you start new hires off right, they feel valued, stay longer, and contribute at a higher level. That creates stability for your team and a better experience for your patients.

Want more ways to build a positive, high-performing culture? Everyone’s a VIP: Mastering Patient Communications for Excellence gives your team the tools to deliver their best every day.

TRAIN YOUR TEAM

P.S. Managing a practice is tough, but you don’t have to tackle every challenge alone. If you’re looking for clear solutions and a fresh perspective, my 90-minute Practice Clarity Call is for you. Together, we’ll find what’s holding your team back and create a simple, realistic plan that fits your practice. Ready for a change? Book your Clarity Call here