Transform Your Team.
Elevate Your Patient Experience.
Join this exclusive, high-impact workshop designed to equip medical practice managers with the communication systems, coaching tools, and leadership frameworks needed to build a 5-Star team your patients rave about.
What You’ll Get
Interactive Lunch & Learn Workshop
A powerful, hands-on training where you’ll learn communication models, team coaching frameworks, and practical tools to eliminate breakdowns and strengthen patient interactions.
Lunch Provided
Enjoy a catered meal while connecting and collaborating with other like-minded practice leaders.
A Copy of Medical Practice Makeover
A practical, easy-to-apply guide written by Tania Chevalier, CMPE, designed to help you transform operations, communication, and team culture.
Practical Toolkits & Scripts
Walk away with ready-to-use phrasing guides, the THINK and LAST Models, Five VIP Patient Scripts, and coaching tools your team can apply immediately.
Exclusive Workbook
A structured, step-by-step resource to help you implement what you learn, set new communication standards, and lead your team with more calm and confidence.
What You’ll Walk Away With
- A clearer, stronger communication framework your entire team can follow
- Tools to handle difficult patient moments with ease
- Scripts and phrasing guides that instantly elevate the patient experience
- A repeatable coaching process that saves time and reduces daily chaos
- Systems to prevent communication breakdowns before they start
- Confidence to lead a more aligned, professional, and high-performing team
This is not a lecture. It’s a transformational leadership experience.
Disclaimers & Purchase Details
- After registering, you will receive an email with event details, directions, and everything you need to bring.
- This is a live, in-person workshop with intentionally limited seating to ensure a high-value, interactive learning environment.
- All sales are final. No refunds; however, registrations may be transferred to another attendee if you are unable to attend.